Solar-Log™ Support Contact

LOGan and team are ready to take care of you.

Solar-Log™ Support Contact

His expects are happy to answer your questions about the Solar-Log™ hardware and software. They offer support via telephone, live-chat or remote access with TeamViewer. This option with remote access provides you quick and uncomplicated help to solve your problem.


Christmas Time

Dear customers,

What’s been a successful year for photovoltaics, despite all the challenges, is now drawing to a close. We wish you a peaceful and relaxing Christmas, and a good start to the New Year.

Because we also want to recharge our own batteries for you, we’ll be taking a company break from 24 December 2021 to 7. January 2022. We won’t, of course, leave you out in the cold during this time, should any problems arise. We – and the WEB-4U service – will still be available during the holidays for genuine emergencies. Service times are:

27 - 30 December 2021 - 9 am to 12 noon & 1 to 5 pm
3 - 5 and 7 January 2022 - 9 am to 12 noon & 1 to 5 pm

You can contact the emergency service by calling +49 7428 4089300

The last shipping date before Christmas is Thursday, 23 December 2021. The first delivery date next year is Monday, 10 January 2022.

Your Solar-Log Team

Per E-Mail

You can send us an e-mail with your questions. Please select the form corresponding to the topic. We will gladly to help you out as soon as possible.

Telephone Hotline International

Please note our office hours

Monday - Friday

8:30 am - 5:00 pm (GMT+1)


Service & Support for international installers and end customers

Solar-Log GmbH is represented in more than 30 countries worldwide by branch offices, service partners, sales offices and distributors. Here you will find the right contact person for your country.


Remote Access via TeamViewer


TeamViewer Client for Windows
TeamViewer Client for MAC OS