Solar-Log™ FAQ

Do you have any questions about the Solar-Log™?

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General

Our Experts Provide Answers to Key Questions about the Solar-Log™.

  • The best price/performance ratio for topnotch monitoring.
  • Maximize your revenue goals; Solar-Log™ sends immediate notification by e-mail or text message in case of any malfunction or reduced performance.
  • Gain independence over rising energy costs by using the self-consumption performance feature.
  • Easy-to-use display directly on the device as well as online access for remote operation.
  • Network integration is easy and does not require software installation.
  • The Solar-Log™ monitoring system provides protection on your ROI and offers the bank security it needs.
  • Increased property values due to having a PV plant installed with self-consumption power management.
  • Convenience and certainty when used with a service contract from a monitoring specialist who will take care of things.
  • Demonstrates your active concern for environmental protection.
  • Solar-Log™ devices are made in Germany, to the highest quality standards, by the world’s market leader.

    Download: Monitoring and Managing Solar Power with Solar-Log™

  • In principle all three Solar-Log™ models are able to monitor a PV plant completely and using modern technology via internet. The Solar-Log™ that is the best "match" depends on the plant size, availability of PC/internet and costs. The selection of accessories also helps decide which Solar-Log™ to select.

    Download: Product Comparison

  • The following details are important to have when selecting the best data logger for your needs: plant size, the availability of Internet, inverter type and series.
  • Here is an overview of all Supported Components by Solar-Log™ devices:

    Supported Components

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Monitoring

Our Experts Provide Answers to Key Questions about Monitoring Your PV Plant with the Solar-Log™.

  • Log in with the account symbol (top right) to create a new plant under your account. Switch to "My Plants" and click on the plus symbol. Then a window appears to enter the "Plant Name" and "Serial Number." Enter the "Easy Code" if the Solar-Log™ should register automatically to the portal. Remove the top gray cover on the device to find the serial number and Easy Code. Then click on "Save." The plant is then automatically created. All the necessary information that needs to be entered in the Solar-Log™ to transfer data is located in the plant's "Access Data" section on the portal.

  • Device replacement in Solar-Log WEB-Enerest™If it is necessary to replace a Solar-Log™ device at your plant, you do not need to register the new device. The device replacement can be performed with you existing account.

    The following steps are necessary to replace a device in the Solar-Log WEB-Enerest™ portal. Log in with the account symbol. Switch to "My Plants." Go to the plant where the device needs to be replaced and click on the tab "Solar-Log™ Replacement." Enter the serial number from the new Solar-Log™ in the serial number box (remove the top gray cover on the device to find the serial number) and then click on the "Replace" button. This completes the device replacement process and the Solar-Log™ now transfers its recorded data to the WEB portal.

  • To create a new password in Solar-Log WEB-Enerest™, log in with the account symbol, go to "Personal information" and click on the "Password" tab. You can generate a new password in the "password" box. After clicking on "Change Password" to save the password, the password will be activated and sent via e-mail to the registered e-mail address.

  • If you have forgotten your password, go to the account symbol (top right) and click on the link "Forgot your password?." Then the "Recover Password" window appears where you have to enter the e-mail address used for registration. A randomly generated password is send to this e-mail address. Please change this password right after you log in with it. (Refer to "Creating a new password in Solar-Log WEB-Enerest™).

  • If the Solar-Log WEB Enerest™ service for certain PV plants is not to be extended, there are two possibilities how this can be implemented. Use the link below to obtain a document explaining these options.


    Download: Solar-Log WEB Enerest™ Billing Portal
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Configuration

Our Experts Provide Answers to Key Questions about Configuring Your Solar-Log™.

  • General procedure for connecting the Solar-Log 200 and/or 300 to a laptop or PC. The following link provides you with detailed instructions on how to enable DHCP on your PC in order to connect to the Solar-Log™ with a crossover network cable to be able to configure it.

    Download: Direct connection with a PC or laptop

  • What do you need to know to make effective use of performance monitoring? The following link provides you a document that explains performance monitoring with an example.

    Download: Solar-Log™ Performance Monitoring

  • When, for example, 105 kW or more is connected to a Solar-Log™ 1200, exceeding its limit of 100.99 kW. The following occurs: FTP Export is disabled (Remote Configuration still works). HTTP Export is disabled (Remote Configuration still works). The sending of error and yield notifications is disabled. The following message appears in the web interface: "The amount of connected generator power allowed for this device has been exceeded. The device's use is limited. Please check the device configuration."
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Communication

Our Experts Provide Answers to Key Questions about the Solar-Log™ Communication.

  • The link provides you with a checklist to help you successfully set up GPRS. The checklist also contains all of the error codes up to now and a list of APNs from major providers.

    Download: Checklist GPRS

  • The following checklist will assist you step by step in connecting inverters to the Solar-Log™ system. Notes on the wiring and interface are provided.

    Download: Checklist Inverter Detection

  • Would you like to set up WiFi for your data logger or receive error messages that are not clear? The WiFi checklist contains tips for setting up WiFi and a list of possible error messages.

    Download: Checklist WiFi

  • You can find step-by-step information on how to proceed in these general directions for inverter replacement.

    Download: Inverter Replacement Manual
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Video: Integrate all major inverters on the market into a single system with the Solar-Log™ energy management system.

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Solare Datensysteme GmbH
Fuhrmannstr. 9
72351 Geislingen-Binsdorf
Germany
 
Tel. +49 (0)7428 / 4089-300

In over 100 countries

Solare Datensysteme GmbH
Fuhrmannstr. 9
72351 Geislingen-Binsdorf
Germany
 
Tel. +49 (0)7428 / 4089-300

Solare Datensysteme GmbH
Fuhrmannstr. 9
72351 Geislingen-Binsdorf
Germany
 
Tel. +49 (0)7428 / 4089-300

Copyright © 2020 Solare Datensysteme GmbH